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VAPVA

Company Culture

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Who We are

At VAPVA, we don’t just place remote workers — we build long-term careers. Our virtual assistants aren’t freelancers or temps. They’re full-time professionals who go through our certified training program, are integrated into real home service companies, and receive the support they need to thrive.

 

Whether they’re answering calls for an HVAC company in Florida or building estimates for an electrical business in California — our VAs are part of the team.

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How We Support Our Team

Our VAs don’t work in isolation. We back them with structure, tools, and human support:

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Full-time roles (160 hours/month — not gig work)

120 productive hours, 20 break hours, 20 hours of culture & training

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Paid training in ServiceTitan, Go High Level, QuickBooks Online, and more

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Ongoing coaching and check-ins with the VAPVA leadership team

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Transparent monitoring — screen recording, activity tracking, and feedback

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Access to team chats, video calls, and support from a dedicated Success Manager whenever they need help

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Culture in Action

 Weekly Training 

  • Live sessions on tools like Go High Level, QuickBooks, and more

  • Access to role-specific playbooks

  • On-demand video modules for new skills

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 Regular Check-Ins

  • Weekly 1:1s with support staff

  • Monthly group syncs to share wins and challenges

  • Fast response times when something’s not working

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 Team Events

  • Monthly all-hands team call

  • KPI tracking, recognition, and awards

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 Hiring Events

  • We host hiring events in the Philippines

  • Face-to-face interviews with the VAPVA team

  • Free food & drinks

  • Local DJs + good vibes

  • Culture-building games and raffles

  • Walk-away training tasks for top candidates

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Why It Matters

Most remote companies just push out job links and walk away. That’s not us.

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We’re hands-on, we train our people properly, and we’re building something that lasts — for the businesses we serve, and the people we hire.

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If you’re here to work hard, grow your skills, and be part of a team that shows up — you’ll do great at VAPVA.

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