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ServiceTitan-certified remote support to supercharge your operations without the hiring headache.
VAPVA isn’t here to add to your to-do list—we’re here to crush it. We equip home services businesses with ServiceTitan-certified virtual assistants who dive into the daily mess of calls, schedules, and invoices, so you can focus on delivering top-shelf work.
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Born from a mission to help home services pros run leaner and grow bigger, our VAs are your behind-the-scenes muscle, turning chaos into wins. With our team, you’re not just keeping up—you’re building a business that owns the game. Hire your certified ServiceTitan expert today — and start scaling with less stress, fewer costs, and more wins.
Normal Hiring
1 U.S based
In office employee
$40k - $60k
per year
VAPVA
2 Remote
$45k
per year
Service Titan Experts
Your Team now...
You’re already paying $40K–$60K for each in-house team member.
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Hiring another sounds great — but at $50K a pop, it eats into your profits fast.
Scaling shouldn’t feel like a gamble, but right now, it does. You're stuck between growing and blowing the budget.
Your Team...with VAPVA
With VAPVA, you get two certified pros for the price of one in-house hire.
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No $50K payroll. Day 1 ready.
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ServiceTitan-trained VAs who plug in fast and get to work.
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Scale smart. Run lean. Stay in control.
Ready Day 1
We put rocket fuel on home service businesses by providing dedicated, ServiceTitan-certified experts. Every VA is rigorously vetted, with a focus on proven remote experience. We train them on your industry’s language, workflows, and systems — and certify them in ServiceTitan before they ever join your team. They’re ready to add value on day one
Who We Can Provide
CSR / CXR / DSR
Our CSRs, CXRs, DSRs, and dispatchers are your home services lifeline. They go beyond call handling, streamlining call booking, perfecting dynamic dispatch, and leveraging ServiceTitan’s tools to boost efficiency. Their know-how drives seamless job flows, sharpens customer satisfaction metrics, and minimizes delays. With these virtual assistants in your corner, your business stays on track, so you can aim for bigger wins.
Sales Support
Lock in home services leads with our Sales Support, wielding CRM expertise to organize prospects and build estimates. They strengthen client connections to seal sales, freeing you to pursue bigger wins. Our remote pros handle backend chores, letting you win deals and lead your industry.
Administrative Assistant
Our Administrative Assistants step in to manage data entry and client updates, keeping your work flowing without snags. They tackle the daily grind with precision, clearing delays and boosting job efficiency, so you have more time to grow your company. Our remote team takes on the routine, letting you sharpen your service and build a business that stands out.
Service Coordinator
When it comes to keeping jobs on track and ensuring customer satisfaction, our Service Coordinators are indispensable. They monitor job schedules, coordinate with technicians, and make sure your field management software is updated with the latest job statuses in real-time. Their ability to optimize job flow and maintain clear communication between customers and field teams helps minimize delays and enhances overall service efficiency.
Billing & Invoicing
Ensure steady revenue with our Billing & Invoicing Specialists, mastering payment accuracy and contract specifics for flawless billing. They sharpen financial tasks, cutting mistakes to boost your cash flow. Our remote pros handle the figures, letting you drive growth in your home services empire.
Inventory Management
Equip your home services team with our Inventory Management Assistants, using ServiceTitan’s tools to monitor stock and sync updates instantly. They prevent shortages with precision, keeping jobs on track. Our remote pros optimize inventory, cutting costs and ensuring your technicians are ready for any task.
Titan Marketing Pro
Our Marketing Assistants amplify your home services brand, crafting campaigns and managing reviews for maximum impact. They fine-tune outreach efforts, hitting the right audience to spark engagement. Our remote pros streamline promotions, letting you expand your reach and build a thriving customer base.
Human Resources
Managing a growing team of technicians requires efficient HR support, and our HR Assistants are here to make that easy. They handle technician onboarding, track performance, and maintain employee records by using ServiceTitan’s robust employee management features. By taking care of the administrative side of HR, they ensure that your personnel operations run smoothly. With their expertise, you can foster a more efficient and effective workforce.
Our Process
Request
Define your needs.
Our Success Manager will meet with you to learn what your ideal CSR, dispatcher, or admin looks like — skills, schedule, and personality fit.
Pair
We match you fast.
From our trained bench of ServiceTitan-certified pros, we pair you with someone who’s ready to hit the ground running.
Start
Start in days, not weeks.
Most clients launch within a few days. Your new team member can start answering calls or helping with operations right away.
Success
Ongoing support & reporting
We don’t disappear after setup. You’ll receive weekly and monthly performance reports and have a dedicated Success Manager checking in regularly to ensure things run smoothly.
Built for Home Services
While we are equipped to work across industries— we make the biggest impact in home services. From HVAC and plumbing to electrical and beyond, we ignite your service business to streamline operations, improve productivity, and grow profits.
HVAC and Air Conditioning
Plumbing
Electrical Services
Landscaping and Lawn Care
Pest Control
Home Cleaning
Why Choose Us?
We recruit, hire, train, motivate & hold accountable Service Titan experts who are installed in your business and your business only on a full-time basis for one low monthly price.
Handpicked Professionals
Cost-Effective
Integrated & Reliable
We don’t just find you any VA—we recruit, hire, train & manage only the best. Our ServiceTitan-certified specialists are rigorously vetted and fully prepared to integrate with your team, bringing immediate value and accountability from day one.
Finding great office help that knows your industry—and doesn’t break the bank—is tough. That’s why we connect you with skilled pros who cost up to 60% less than hiring the same role locally in the U.S., without sacrificing quality.
We install a fully trained, ServiceTitan-certified VA directly into your business—working in your systems, accountable daily, and delivering results. You get full visibility, while we stay involved to keep performance on point.
CSR/DSR using
Service Titan
Everyday
Normal Hiring
U.S based
$40k - $60k
per year
VAPVA
Certified
full-Time remote Service Titan expert
$22k
per year
Built to Last
While it may not be possible for everyone, with VAPVA, you’ll never have to recruit, hire, or fire again.
Hiring and management
Skip the hassle of finding, hiring, and managing in-house staff. VAPVA handles it all—recruiting, training, oversight, and, when needed, replacement—delivering stable, long-term team members without the stress.
Hassle-Free
When a VAPVA specialist isn’t the right fit, you don’t have to fire them or find a replacement, we do it for you. Just let us know, and we’ll seamlessly replace them, even covering the cost of the transition to ensure continuity and satisfaction.
Build & Manage Culture
We don’t just hire top talent, we motivate them, manage them, and foster a strong work culture. We handle local meetups, engagement, and team-building efforts, so you get a fully functional and dedicated workforce without the hassle.
Compliance & Oversight
From regulatory issues and taxes to productivity monitoring and performance tracking, we handle the uncomfortable conversations. We ensure your remote team is productive, accountable, and delivering results, so you don’t have to.
PRICING
We Keep it simple
Hourly On-Demand
$60/hour
Flexible, on-demand support. Perfect for trial runs, short-term coverage, or special projects.
Part-Time
$1,300/month
Consistent support without the full-time cost. Great for companies easing into virtual staffing.
Full-Time
$1,795/month
​The best value. A dedicated, ServiceTitan-certified pro working only for your business — every single day.
Clear Pricing, Assured Quality
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Are you a network of freelancers?No, we are not a network of freelancers. VAPVA employs a wide variety of experts on a full-time basis and then assigns them to VAPVA clients on either a half-time resource or full-time resource. There's no in-between, we don't do hourly, we don't do part-time, or as needed, we strictly provide full-time or half-time dedicated resources to growing businesses to hit their goals.
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How do you charge?We charge a flat monthly fee for either a half-time resource or a full-time resource depending on the tasks that they're doing and the level of experience that they have on our team. For whatever reason along the way, you're not satisfied with the assigned dedicated or partially dedicated resource that you have, we’ll replace that resource with a new resource until you're happy, and any time that was lost we will rebate towards additional work.
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How do you guarantee that the VAPVA candidate will do the work?How we guarantee that they're going to do the work is we use a project management system that can tie in with your project management system to monitor, all their tasks. Apart from that, every person who works with VAPVA is required to record all their meetings and transcribe all their meetings, and they’re required to run an app called Hubstaff on their computers, which monitors, their app activity, their click activity and even take screenshots every couple of minutes, so you can verify that they're doing the work that was agreed. At any time you want a copy of screenshots to check in on them, all you have to do is request it and we can send a report and screenshots in 48 hours or less.
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Why should I hire a remote assistant?Our remote professionals are known for their strong work ethic, excellent English proficiency, and high level of education. Plus, hiring remotely can help businesses at a fraction of costs while maintaining high productivity.
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How do I get started with hiring a VAPVA specialist?Simply reach out to us with your requirements. We'll provide you with pre-vetted candidates, arrange interviews, and help you onboard your new VAPVA specialist seamlessly.
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What industries do you serve?We provide certified Service Titan remote VAPVA specialists for a variety of industries, including home services industries, such as HVAC & Air Conditioning, Plumbing, Electrical services, Landscaping, Pest Control and more.
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How do you find and vet candidates?We have a rigorous selection process that includes resume screening, skill assessments, background checks, and interviews to ensure we provide highly qualified VAPVA professionals.
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What types of remote services do you offer?Our VAPVA specialists range from CSRs, CXRs, DSRs, Dispatchers, Admin Assistants, Sales Support, Billing & Invoicing Specialists, Service Coordinators, Marketing Assistants, Human Resources Assistants, Inventory Management Assistants, Technical Support Specialist and more.
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Do you offer replacements if a candidate isn’t a good fit?Yes! If you're not satisfied, we provide replacements within a specified timeframe.
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